ECG – European Consulting Group

Quality Management

Quality Management

Certified quality since 1999

We have been experts in EU structural funds for more than a quarter of a century and are enthusiastic about the innovative implementation of efficient funding management that conforms to requirements – for our clients and everyone else involved. We strive for the long-term success of our company and have integrated quality management and continuous improvement into our company policy. For us, our certification is proof for the success of our approach – and an incentive for the future.

Our quality management system helps us to analyze, monitor and consistently check all internal and external issues in close collaboration with our partners. This always takes place when changes become apparent (new funding periods, new customers, new competitors or new technologies). These changes are then taken into account in our annual management review. Our focus is on all parties and partners whose requirements can influence our business processes.

Our management manual describes the essential building blocks of the ECG management system, the basic organizational structure and the process orientation. This is also communicated in coordination with our clients.

The technical and organizational support function of our software for the entire funding management is an example of the high-quality feasibility of all business processes offered by ECG. Flow charts with quality circles make the individual processes and the assignment of responsibilities visible. A link to the corresponding status setting helps to avoid errors.

Management Manual

Certification by TÜV Rheinland GmbH

All certification audits carried out have led to the result that our organization has built and implemented an effective system to meet our company’s goals. These are consistently geared towards our customers. The TÜV Rheinland certificate confirms our quality standards and encourages us to continue to inspire our customers and partners with prudent management, high customer service and high quality of service.

The success of these efforts is officially confirmed by our DIN EN ISO 9001 European standard certification, which we have continuously maintained since 1999. All of our processes are geared towards these standard requirements and involve all interest groups. This is to make sure that opportunities and risks can be identified as best as possible, and that verification and traceability are secure. We are proud of that – maintaining this approach is an important driver of our daily work.

The services provided by GmbH Berlin are particularly characterized by an efficient, successful combination of all aspects of standardized project support and management – right up to the implementation of the software we have developed. ECG is developer, programmer, tester and user all in one.

(a) Professional e-government for IT-controlled administration of funding programs, i.e. development and provision of web-based IT solutions for administrative implementation, monitoring and controlling as well as for management (IT).

(b) Development and provision of services in the implementation and financial processing of public funding programs of the EU, i.e. content-related funding management as an entrusted company and trustee on behalf of EFG.

Scope of our process-oriented QM system

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